Study Names Verizon Wireless as Top Call Quality Carrier

Does you always experience static or voice distortions when you make a call? perhaps you've experience many dropped calls or the lack immediate text message notifications? Well, if you have experienced these before then perhaps this story will be useful to you.

According to Phonescoop, J.D. Power and Associates has released the findings of their latest study concerning the quality of cell phone calls. The research company relied heavily on customer experiences to discover the best call quality offered by US carriers.

J.D. Power and Associates names this analysis as the "Wireless Call Quality Performance Study." This is conducted about every 12 months. The performance of wireless carriers vary in every year so it has to be conducted yearly to provide accurate rankings.

Here are the factors being considered in the Wireless Call Quality Performance Study:

• dropped calls
• static/interference
• failed connection on the first try
• voice distortion
• echoes
• no immediate voice mail notification
• and no immediate text message notification

The study was conducted on several geographic areas in the US. This means that some carriers may not do very well in some areas that they do not have full coverage. This will also inform mobile phone customers on the carriers that have the best call quality in their area.

Here are the US geographic regions and the networks that have been ranked first in call quality.

West Region: Verizon Wireless was ranked first in this area.

North Central Region: Alltel and US Cellular claims the top spot in this region.

Northeast Region: Customers bestow the top spot to Verizon Wireless in this area.

Southwest Region: Sprint Nextel and Verizon Wireless share the top rank in this region

Mid-Atlantic Region: Once again, Verizon Wireless is the top dog in this area

Southeast Region: Alltel grabs the tops spot in this region.


There you have it. those are the rankings for the carriers with the best call quality. Interestingly, AT&T and T-Mobile were not able to grab the top spot in any of the regions. However, these figures may change in the year as networks are constantly trying to improve their service.

Tune in to this blog for more mobile phone related information.

iPhone Continues to Fuel AT&T's Growth

The huge popularity of the iPhone meant success for the carrier that offers. AT&T is still experience the effects of Apple's device and is still growing strong as indicated by its earnings for this year.

AT&T Mobility reported customer additions that are similar with last years customer increase. The gains in the number of new customers has pushed the carrier’s to increase to more than seventeen percent. Experts believe that the ongoing strong sales of Apple Inc.’s iPhone is the main cause of this growth boost. The continued weakness at Sprint Nextel Corp. is also a significant factor in the strong growth experienced by AT&T.

Let's explore the details of AT&T's iPhone powered growth. The mobile phone carrier reported that 1.295 million net wireless customers were added during the first quarter of this year. This number represented an increase of 8.7% compared with the figures taken on the first quarter of 2007.

With the addition of these new customers, AT&T's customer base now number more than 71.3 million subscribers. However, the nation's no.1 carrier also lost some customers. When the carrier shut down its TDMA network in late February, around 330,000 customers defected to other networks.

AT&T Mobility's average revenue per user also increased pushed the carrier’s service revenues to $10.6 billion for the quarter. The carrier's data services accounted for $2.3 billion, or 21.5%, of total service revenues. An increase in the carrier's equipment revenues during the quarter pushed total revenues up.

All these growth in various areas boosted AT&T’s income during the first quarter of 2008 to $2.9 billion. With the iPhone still going strong, this trend will probably continue. The launch of the anticipated 3G iPhone could also bring more customers and increased income for the carrier. The success brought about by this remarkable handset has encouraged other networks to find a handset that will duplicate the iPhone's powerful appeal.